South West Communications

Billing administrator

 
Working within the accounts team, the billing administrator will assist the billing & database technician in ensuring that customers are billed correctly for their telephone rental and calls. This is a customer-facing role and will require a confident telephone manner and a positive approach to customer service.

You will assist in the running of the company’s billing platform generating a large proportion of the company’s monthly income and producing and mailing some 1,800 invoices per month. The job will require accurate data entry skills, the production of reports and analysis of data.  

The successful candidate will be well organised and methodical with attention to detail and an enquiring mind.  They will be numerate & computer literate preferably with good knowledge of Excel.

Please contact Vicky Whitelaw on 01392 369369 or email vicky.whitelaw@swcomms.co.uk for an application form.

Monday, June 28th, 2010

Telesales consultant

Description: An exciting opportunity has arisen for a business development executive to join our successful and dynamic telesales team. Previous telesales experience is a must, along with a “will to win” attitude and a confident telephone manner.

Accurate and timely database administration is a vital part of the role so the successful applicant should possess significant database experience in addition to having a good eye for detail. 

The position is office based (Exeter) with hours of work being Monday to Thursday 9am to 5.30pm and Friday 8.30am to 5pm.

Roles and responsibilities include:

• Having a thorough understanding of South West Communications Group products and their benefits

• Outbound calls to a mixture of cold and warm leads

• Making quality appointments for field sales consultants

• Diary management

• Accurate and timely database administration

Basic salary: £17K with genuine OTE of >£20K (uncapped) plus contributory pension scheme after qualifying period

To apply: Please call Claudia Vicars on 01392 268158 or email your CV to claudia.vicars@swcomms.co.uk

Tuesday, August 25th, 2009