Video conferencing & real-time communication
Video conferencing and other “real-time” communications tools can improve efficiency and reduces the costs associated with geographically-dispersed businesses and organisations, such as for travel and as a result, provide real savings, while also reducing a businesses’ carbon footprint.
South West Communications Group provides specific software to create a multimedia, multi-party business solution. Businesses can access an easy-to-use instant messaging and click-to-call interface giving employees the tools to initiate multimedia conversations or schedule conferences that can include audio, presentation-sharing or application-sharing to enable further knowledge-sharing and collaboration.
Using such technology, users can check the status of their co-workers by using a buddy list to ensure time is not wasted on unnecessary calls to an empty desk, therefore encouraging the real-time communication environment.
South West Communications Group can easily scale this solution to suit a company’s needs in terms of size and performance, and features include:
Presence awareness
Single-click audio conferencing with optional recording to both internal and external parties
Webinar features to disseminate information to a larger audience, such as training sessions
Scheduling with Outlook and Lotus Notes
Fully logged, encrypted and archived conversations
Point to point video conferences via webcams
Full boardroom conferencing including a complete audio solution accompanied by high definition plasma screens and projectors
Hosted video conferencing whereby South West Communications Group manages the bridging between all the parties
Video conferencing and real-time communications can be used as an independent platform or be fully integrated into other packages to build providing a fully-unified communications environment.
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