Small & medium businesses
South West Communications Group serves its small and medium business customers with the provision and installation of either the Toshiba IP-CIX or the Alcatel-Lucent OmniPCX Office system solutions.
South West Communications Group has been a Toshiba Elite Partner since 1988 and won its award for technical excellence in both 2007/08 and 2008/09. Similarly, it has been one of Alcatel-Lucent’s Premium Partners since 1989 and South West Communications Group utilises these two world-renowned communications companies’ best of breed products for businesses that employ up to 250 users.
Toshiba - Toshiba’s Strata IP-CIX communications platform offers sophisticated and scalable capabilities and functionality, including the ability to take advantage of IP (Internet protocol) telephony. It can also be used to implement remote or mobile working, advanced messaging, networking and contact centre functionality, dramatically improving the way staff communicate, work and collaborate.
This platform is complemented by a portfolio of IP and digital featurephones and operator positions. These are easy-to-use and require minimal user training which is provided at the client’s convenience by South West Communications Group. The Toshiba IP-CIX solutions are also robust and reliable to ensure maximum business continuity.
South West Communications Group has used its knowledge and expertise and Toshiba’s products to design and install Toshiba solutions for thousands of companies, including Westward Housing.
Alcatel-Lucent OmniPCX Office - The Alcatel-Lucent Omni product family is one of the most highly awarded set of solutions in the industry and is perfect for businesses that may develop into larger concerns in the future. An OmniPCX Office solution is flexible and scalable and can be easily upgraded to cope with growth, utilising the majority of its existing equipment in the process.
Alcatel-Lucent OmniPCX Office is a pre-configured server that is easy to deploy, easy to manage and extremely cost-effective, proving a quick return on investment. Installing an OmniPCX Office is the first step to improved customer service, enhanced business operations, and reduced operational risks.
South West Communications Group has used its has used its knowledge and expertise and Alcatel-Lucent’s OmniPCX Office to design and install solutions for thousands of companies, including Norton Hill School.
