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South West Communications Group scoops third award in a month

South West Communications Group has yet against been recognised for its ground-breaking work with North Bristol NHS Trust by picking up a third award in a month.

The Exeter-based company were presented with the Communications Provider of the Year 2010 at the Federation of Communication Services annual industry awards in London. FCS is the trade association for the communication services sector representing companies delivering products and services by means of radio, mobile, fixed and IP telephony.

South West Communications Group beat off competition from three other communications providers to win the award after it entered its innovative, multi-faceted solution it is currently rolling out for North Bristol NHS Trust, the fifth largest healthcare trust in the UK, for consideration by FCS’s panel of judges.

The solution includes a new 7,000-user telephone system for the Trust’s two hospitals, Southmead and Frenchay, which incorporates a range of sophisticated applications including an interactive speech directory so patients can speak the name of the person they want to contact to be automatically put through, automatic appointment reminders, an alarm management system for potentially life-saving equipment, lone worker alarms, waiting room pagers and video conferencing.

This work will continue over the coming years as the Trust builds its new technology-led hospital with the solution ultimately serving up to 9,000 members of staff across 200 sites, including community bases. It is part of the Trust’s continued drive to embrace technology in order to make the healthcare experience easier, safer and more efficient for patients and staff.

This solution won both the Comms Business Awards’ Overall Reseller of the Year and Reseller of the Year Award, for organisations with a turnover of more than £5 million, at the start of the month.

Dave Dadds, of DRD Communications and chairman of the award judging panel, said: “Well done to Harry and his team at South West Communications Group.This year we had a higher standard of entry than ever before across a wider sector of products and services, it certainly made the judges work hard in deciding the winners.”

South West Communications Group’s Managing Director Harry Langley, who received the award from Hetti Barkworth-Nanton, Commercial Director of award sponsor Openreach, said: “This is the first time we have won an award from the Federation of Communication Services and we are delighted our project at North Bristol NHS Trust caught the judges’ attention. It is a true honour to be named Communications Provider of the Year and bears testament to all the hard work our staff and partners have put into this unique solution.”

For more on this story, please see:

Comms Business

Comms Dealer

FCS

Mobile News

This Is Devon/Western Morning News

 

Above article posted on Thursday, June 24th, 2010


South West Communications Group scoop double national industry award

South West Communications Group scooped the title of Overall Reseller of the Year at the national Comms Business Awards in the wake of the work it is currently carrying out at North Bristol NHS Trust.

The Exeter-based company were announced the winner at the annual Comms Business Awards ceremony at a gala dinner presentation held at the Lancaster Hotel in London. On the same night, the Exeter-based company also won the Reseller of the Year Award for organisations with a turnover of more than £5 million.

South West Communications Group beat off the other three reseller category winners to win the overall winner prize after it entered the innovative, multi-faceted solution it is currently rolling out for North Bristol NHS Trust, the fifth largest healthcare Trust in the UK, for consideration by the communications business magazine’s panel of judges.

The solution includes a new 7,000 user telephone system for the Trust’s two hospitals, Southmead and Frenchay, which incorporates a range of sophisticated applications including an interactive speech directory so patients can speak the name of the person they want to contact to be automatically put through, automatic appointment reminders, an alarm management system for potentially life-saving equipment, lone worker alarms, waiting room pagers and video conferencing.

This work will continue over the coming years as the Trust builds its new technology-led hospital with the solution ultimately serving up to 9,000 members of staff across 200 sites, including community bases. It is part of the Trust’s continued drive to embrace technology in order to make the healthcare experience easier, safer and more efficient for patients and staff.

Sarah Flowers, Sales Director of South West Communications Group, said: “We were thrilled to win the Reseller of the Year award with this unique solution that serves the needs of a very large, modern and visionary health organisation. It is the result of some outstanding work from many of our members of staff.

“To then win the Overall Reseller of the Year award was the icing on the cake – we are extremely proud of everyone associated with this project. We are also proud to be associated with North Bristol NHS Trust’s ambition to become the first digital healthcare trust in the UK and together we have formed a professional relationship that we hope will continue to grow”.

Martin Bell, Director of Assurance, Information and Technology for North Bristol NHS Trust said: “North Bristol strives to deliver exceptional healthcare, personally delivered. Technology can assist us to improve the experience and the outcomes, and South West Communications Group has been a strong partner in helping us to deliver change in this project.”

The Comms Business Awards topped an exciting few weeks for South West Communications Group after it was named as a finalist in the Federation of Communication Services’ 2010 Industry Awards. South West Communications Group has been announced in the final four for the Communications Provider of the Year award.

Furthermore, South West Communication Group has been celebrating Exeter Chiefs’ recent Championship win as the club’s main and first team sponsor. Chiefs’ promotion into the Premiership means extra exposure for the company with match coverage guaranteed on Sky Sports and ESPN, as well as all the national newspapers and rugby magazines, and the local media.

Managing Director Harry Langley said: “After 17 years of sponsoring Exeter Chiefs, we now find ourselves in the position we have always dreamed of being in. The last few weeks have been exciting for both us and the club with three trophies between us!”

For more on this story, please see:

Comms Business

This is Devon

This is Exeter/Express & Echo

Above article posted on Wednesday, June 16th, 2010


Chiefs’ final reaps reward for charities

Exeter Chiefs’ achievement in reaching the two-leg final of the Championship has reaped rewards for Vranch House, Wooden Spoon and the Prince’s Trust charities.


Chiefs’ main and first team sponsor South West Communications Group has shown its support for the team and its chosen charities by offering its staff and their families the chance to attend the final two matches in return for charitable donations.

The first leg of the final was played last Wednesday at Sandy Park and 60 members of staff raised the £345 for the Prince’s Trust while also seeing the Chiefs achieve a winning result of 9-6 against Bristol Rugby.

During the same evening, South West Communications Group invited its associates and fellow Chiefs sponsors to dig deep for the chance to win a signed match rugby shirt and raised a £927 for Wooden Spoon in the Chiefs Suite. The prestigious prize went to Terry Murch from Midas.

South West Communications Group has now sold its allocation of 60 tickets to see the second leg of the final this on Wednesday and in doing so have raised £485 for Vranch House.

Managing director Harry Langley said: “We are very proud to be associated with our charities, and equally proud of our staff and the Exeter Chiefs. Whatever the result, at least these final matches have ignited excitement and pride across the city and these three charities have been able to benefit from them too.”

Above article posted on Wednesday, May 26th, 2010


South West Communications Group signs up as Community Chiefs main sponsor

South West Communications Group has extended its support of Exeter Chiefs Rugby Club by becoming the main sponsor of its community department. The Exeter-based telecommunications and data company has been the main club and first team sponsor for 17 years and has always been a supporter of a number Chiefs’ community projects, such as the annual School Sports Partnership Programme held at St Luke’s College.

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Above article posted on Tuesday, May 4th, 2010


South West Communications Group shortlisted for national award

South West Communications Group has been shortlisted for a national award in the wake of the work it is currently carrying out at North Bristol NHS Trust. The Exeter-based company has been named as a finalist in the Comms Business Awards category of Reseller of the Year (Large). The winner will be announced at an awards night on June 3 at The Lancaster London in Hyde Park.

[more]

Above article posted on Tuesday, April 27th, 2010


Rack space need not be a capital concern - see our special offer

Data centre services, including server hosting and rental of rack space, are often seen as something only offered in London or major cities. However, South West Communications Group offers a whole range of data centre services from Exeter.

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Above article posted on Thursday, April 22nd, 2010


South West Commuications Group pledges further support to the Prince's Trust

South West Communications Group has pledged further support to the Prince’s Trust to add to the £30,000-plus it raised for the charity last year when taking part in their Million Maker fund raising scheme.

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Above article posted on Wednesday, April 21st, 2010


Mobile voting added to South West Communications Group box of tricks

South West Communications Group has added mobile voting to its portfolio following a successful trial with Exeter Chiefs RFC.

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Above article posted on Tuesday, April 6th, 2010


South West Communications Group wins Avanquest Solutions Partner of the Month award

South West Communications Group has been named the Avanquest Solutions Partner of the Month for its work with North Bristol NHS Trust – the 5th largest NHS Trust in the UK. Avanquest Solutions described South West Communications Group’s £2 million-plus contract as an “outstanding win in the national health sector”.

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Above article posted on Thursday, March 25th, 2010


Managed server solution ensures Stags’ clients never miss out on the most up-to-date property information

South West Communications Group has revolutionised the way Stags estate agents operates its business with a managed server solution.

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Above article posted on Wednesday, March 10th, 2010


Customers to benefit from new fault progress email notification facility

South West Communications Group is pleased to announce the introduction of its new fault progress notification facility in an effort to improve its customer service even further. Regular fault progress reporting is essential to ensure customers are kept up to date on progress being made. Updates will now be provided via email notification.

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Above article posted on Tuesday, February 23rd, 2010


GreenSquare Group goes greener and leaner with a South West Communications Group video conferencing solution

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Above article posted on Tuesday, February 2nd, 2010


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Above article posted on Tuesday, December 22nd, 2009


New partnership bodes well for Enterprise customers

South West Communications Group can confirm that Gamma Telecom has formed a new partnership with Alcatel-Lucent to provide SIP line/trunk services on its OmniPCX Enterprise telephony solution.

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Above article posted on Monday, November 30th, 2009


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South West Communications Group has supplied a wide-ranging telephony and data solution to meet Chard Town Council’s goal of becoming a cutting edge beacon among local government organisations.

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Above article posted on Thursday, November 5th, 2009


South West Communications Group supports Chiefs' masterclass programme

Exeter Chiefs players have been heading into eight secondary schools and community colleges around the region to start this season’s South West Communications Group masterclass coaching programme.

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Above article posted on Wednesday, November 4th, 2009


South West Communications Group wins North Bristol NHS Trust contract

South West Communications Group has won a £2m contract to design and install new switchboard and telecommunications facilities to North Bristol NHS Trust, in doing so illustrating the latter’s dedication to offering world class voice services to its patients and staff.

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Above article posted on Monday, October 26th, 2009


Japan Airlines delivers dynamic multi-lingual services with the help of South West Communications Group and the new release of Alcatel-Lucent's contact centre solution

Alcatel-Lucent has announced that Japan Airlines, Asia’s largest air carrier, has deployed its IP telephony and contact centre solutions within a new European contact centre to boost responsiveness to customers, improve the provision of self-service telephone facilities, and enhance disaster recovery capabilities to ensure business continuity. South West Communications Group was also central to the deployment.

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Above article posted on Tuesday, September 22nd, 2009


South West Communications Group's Hampshire office celebrates 20 years

The Hampshire branch of South West Communications Group has recently celebrated its 20th anniversary. The leading business telephony, network and data centre services provider set up its first branch in the region on August 14, 1989.

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Above article posted on Monday, August 17th, 2009