Broadband
South West Communications Group provides businesses with quality, high-speed links to the Internet.
With the Internet becoming an integral part of every business, it is vital that access to email, websites and other Internet services is fast and reliable. South West Communications Group has designed its Internet access facilities specifically to serve the high service levels demanded by business users.
South West Communications Group understands what it takes to provide the best broadband service for each business requirement. There are two main causes of a slow broadband connection – distance and contention. The closer a user is to their local telephone exchange, the better the service. The number of people using the Internet Service Provider’s (ISP) connection to the Internet will also have an effect. While we can do nothing about distance a customer may be from the exchange we are able to eliminate contention by only offering 1:1 services which means that you will not share your bandwidth with any other customers.
South West Communications Group also offers direct access to the Internet via its tier-4 networked Data Centre which can guarantee resilient connections directly to the Internet backbone at the UK’s three main points of presence. Many businesses have already taken advantage of the facilities provided by the Data Centre which offers high quality, accessible server hosting, disaster recovery and Internet hosting solutions.
Each of our premium broadband solutions can be delivered and installed at the same time as a new analogue (PSTN) line meaning that traditional ADSL installation lead times are halved. Historically, many data critical companies have had to install ISDN2 lines at new premises to cover the delay until their broadband is installed. South West Communications Group’s broadband services can go live within 15 minutes of the analogue being installed, thus negating any such delay.
South West Communications Group can seamlessly migrate businesses from any other ISP with its lead time for provision being just six working days.
Our premium ADSL packages give a 1:1, business to business, uncontended at exchange level broadband service with up to 8mb download speed as standard and up to 832kbps upload speeds. A professional, high quality wireless router is also included along with up to 20mb of shared web space and 10 email addresses, each with 50mb capacity. Up to 13 usable static IP addresses are also available.
As any business that has lost its Internet access in the past will know, it can be an immensely stressful and potentially costly situation. A specialist helpdesk is available 24 hours a day, seven days a week and 365 days a year. South West Communications Group’s range of service level agreements offer response times from as little as eight clock hours through to 48 hours which means that you can be assured that your connection to the Internet will be functioning again as soon as possible, protecting you against prolonged down time.
